F.A.Q.

FAQ

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What’s the difference between office hours and gate hours?

The office hours are the hours when on-site managers are available to answer all questions related to storage units, payment, moving or packing supplies that are available to assist you during your move.

The gate hours are the hours that you can access your unit.

How long do I have to sign up for?

We offer month to month leases, meaning no long term contracts and no commitment.

When can I get to my belongings?

Our gate access is seven days a week, 7 a.m. to 9p.m. After hour appointments are available for our customer’s convenience.

Are the contents of my storage unit insured?

C & L Secure Storage does not insure the goods that you store in the unit; most times a tenant can be covered under their already existing homeowners or renters insurance policy. We do offer information about storage insurance at the time you sign up for the lease.

How much notice must be given when I move out?

We require a 7 day written vacate notice to move out.

How can I make a payment?

Payments can be processed by mail, in person or through our drop box located on the south side of the building. Speak with your manager to have payment be automatically deducted from your credit card. You may also pay on-line on our website at www.CLSecureStorage.com

What sizes do you have and how much do they cost?

We have a wide variety of unit sizes to meet your needs. We have a 5X10, 10X10, 10X15, 10X20, 10X25, 12X25, 10X30 (some have double doors).

What forms of payment do you accept?

We accept Cash, Check, Money Orders, and all major Credit Cards. Please ask about our Credit Card Auto-Pay Program!

Do you sell Locks, Packing and Moving supplies?

Yes, high quality disc locks. We also offer moving supplies.

Do you have outdoor storage for boats, RVs and other vehicles?

Yes, we have space for Boats, RVs, Commercial Vehicles, Trucks and Cars.

How many boxes will I need ?

TOTAL ROOMS

10+ 9-10 8-9 7-8 6-7 5-6 4-5 3-4 2-3 1-2
Small 80 72 64 56 48 40 32 24 16 8
Medium 40 36 32 28 24 20 16 12 8 4
Large 20 18 16 14 12 10 8 6 4 2
Dish Pack 5 4 4 4 3 3 2 2 2 1
Wardrope 6 5 4 4 4 3 3 3 2 1
Total 150 135 120 105 90 75 60 45 30 15

Stages of packing

Stage 1: The Seldom-Used Stuff

Whether you’re packing up over a period of hours or weeks, this category includes everything that you won’t need any time soon-and probably haven’t used in months. In fact, some of it may still be in boxes from your last move! This includes off-season clothing, seasonal decorations, old photo albums, financial records from the past decade, that fondue set that’s been sitting there since your wedding. You get the picture. Anything that you haven’t touched in at least two months-and that you won’t need within the next couple of weeks-makes it into this category.

Stage 2: The Need-It-Soon Stuff

You can pack these things a day or two in advance to make moving day easier and less chaotic. Need-it-soon stuff includes all of the items that you generally need on a daily basis but can live without for a day or two. For example: your clothes. Pack everything up except one or two changes of clothes. Kitchen items tend to fall into this category as well. When you’re in the midst of organizing yourself for a move, you probably won’t be doing much cooking-delivery, please! So pack up your pots and pans, silverware, plates, glasses, etc. For the day or two when you’re in between houses, use paper plates and disposable utensils.

Stage 3: The Need-It-Now Stuff

You shouldn’t pack items in this category until the day of your move.

Some need-it-now may stuff may include hygiene items, pet supplies, a change of clothes, daily prescription medication-and don’t forget to leave a roll of toilet paper. It’s always a necessity. Also, remember to leave a vacuum and other cleaning supplies so you can do a once-over before turning your house over to its next occupants.